Terms & Conditions
🛡️ Terms of Service – Brentwood Ltd
Effective Date: [20/05/2025]
Welcome to Brentwood Ltd trading as Brentwood Furnitue. Please read these Terms of Service (“Terms”) carefully before accessing or using our website. By visiting or purchasing from www.brentwood-furniture.co.uk, you agree to be bound by these Terms, including any additional terms, policies, and notices referenced herein.
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1. General Conditions
We reserve the right to refuse service to anyone, at any time, for any reason. You agree not to reproduce, duplicate, copy, sell, or exploit any portion of our website or services without our express written permission.
We may modify or discontinue any part of the site or services at any time without notice or liability.
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2. Eligibility
By using this site, you confirm that you are:
• At least 18 years old, or using the site with the permission of a parent or guardian
• Capable of entering a legally binding agreement under applicable law
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3. Accuracy of Information
We do our best to ensure all information, pricing, product descriptions, and availability are correct. However, we reserve the right to:
• Correct errors, inaccuracies, or omissions
• Cancel orders if any information is inaccurate at any time (including after submission)
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4. Products & Orders
All products are subject to availability. We reserve the right to:
• Limit quantities per order or customer
• Refuse or cancel any order at our discretion
If we cancel your order after payment, a full refund will be issued.
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5. Pricing & Payments
• All prices are in GBP (£)
• As Brentwood Ltd is not VAT registered, no VAT will be added or deducted
• Full payment must be received before dispatch
• All payments on our website are processed securely using trusted third-party payment gateways, including Wix Payments, PayPal, and other secure methods where applicable.
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6. Shipping & Delivery
Please refer to our Shipping Policy for full details on delivery times, costs, and conditions.
We are not liable for delivery delays beyond our control, including those caused by couriers, weather, or customs.
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7. Returns & Refunds
Please review our Returns & Refunds Policy for your rights. Under the Consumer Contracts Regulations 2013:
• You have 14 calendar days to cancel and return an item (unless it’s custom/personalised)
• Returned items must be in unused, resellable condition and images of the item must be provided
We reserve the right to refuse returns that do not meet these criteria.
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8. Damaged or Faulty Goods
If your item arrives damaged or defective, you must notify us within 48 hours of delivery with photographic evidence. We will arrange a replacement or refund in line with UK consumer rights.
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9. User Accounts & Security
If you create an account, you are responsible for maintaining the confidentiality of your login details and for all activities that occur under your account.
We are not liable for any loss or damage arising from unauthorized account use.
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10. Intellectual Property
All content on this site — including images, logos, product descriptions, and graphics — is the intellectual property of Brentwood Ltd and protected by UK copyright laws.
You may not use, reproduce, or distribute any content without written permission.
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11. Limitation of Liability
To the fullest extent permitted by law:
• Brentwood Ltd shall not be liable for any indirect, incidental, or consequential damages
• Our total liability is limited to the amount paid by you for the product
We are not responsible for losses resulting from:
• Improper installation or misuse of our products
• Failure to follow care or mounting instructions
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12. Privacy
Please review our Privacy Policy to understand how we collect, use, and protect your data.
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13. Prohibited Uses
You may not use the site or services:
• For unlawful or fraudulent purposes
• To interfere with security, networks, or other users
• To upload malicious code, spam, or harmful content
Violation of these terms may result in termination of access and potential legal action.
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14. Governing Law
These Terms are governed by and construed in accordance with the laws of Scotland.
Any disputes will be subject to the exclusive jurisdiction of the Scottish courts.
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15. Changes to These Terms
We reserve the right to update these Terms at any time. Changes will take effect immediately upon posting on the website. Continued use of the site means you accept any updated terms.
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16. Contact Information
Questions about the Terms should be sent to us at:
🏢 Brentwood Ltd